Introduction
Welcome to the Schools Expo Platform - your comprehensive solution for discovering, applying to, and managing school admissions and transfers across Tanzania and beyond.
Our platform connects students, parents, and educational institutions, streamlining the application process with secure payments, real-time tracking, and transparent verification systems.
Key Features
School Discovery
Browse and filter schools by region, level, and features
Online Applications
Submit applications and transfer requests online
E-Wallet System
Secure payments with withdrawal options
KYC Verification
Verified schools for your safety
Getting Started
Create an Account
Visit our platform and click "Register". Fill in your personal details including your name, email, and phone number with country code.
Verify Your Email
Check your email for a verification link. Click the link to verify your email address. This step is required for account security.
Complete Your Profile
Add your profile information including your international phone number for better communication.
Start Exploring
Browse schools, submit applications, or register your school if you're an administrator.
Account Verification
Important
Email verification is mandatory for all accounts. Unverified accounts have limited access to platform features.
How to Verify Your Email
- After registration, check your email inbox for a verification message
- Click the "Verify Email Address" button in the email
- You will be redirected to the platform with a success message
- If you don't receive the email, check your spam folder
- You can request a new verification link from your dashboard
Troubleshooting
- • Verification links expire after 24 hours
- • Ensure your email address is correct
- • Contact support if you continue having issues
For Students & Parents
Browsing Schools
Use our advanced search and filter options to find schools that match your needs:
- Filter by region and district
- Filter by school level (Primary, Secondary, High School)
- Search by school name
- View school profiles with photos, videos, and contact information
Submitting Applications
Select a School
Browse and select a school you want to apply to
Check Application Fee
Review the application fee set by the school
Complete Application Form
Fill in student details, parent/guardian information, and academic history
Make Payment
Pay the application fee using our secure Onepay integration
Submit Application
After successful payment, your application will be submitted automatically
Transfer Requests
If you're transferring from another school, use the Transfer Form to submit your request. The process is similar to new applications but requires additional information about your current school.
Tracking Applications
Monitor your application status in real-time from your dashboard. Status updates include:
For School Administrators
Registering Your School
Create Account
Register as a school administrator
Register School
Fill in school details including name, address, contact information, and description
Complete KYC Verification
Submit required documents for verification (ID, business registration, school license)
Upload Media
Add school logo, banner, photos, and videos to showcase your school
Set Fees
Configure application and transfer fees for each academic year
Await Approval
Your school will be reviewed and approved by platform administrators
Managing Applications
From your dashboard, you can:
- View all received applications and transfer requests
- Review application details and documents
- Approve or reject applications
- Add notes or request additional information
- Track payment status for each application
Fee Management
Set dynamic fees for applications and transfers per academic year. Fees can be updated at any time but will only apply to new applications.
Wallet Management
Access your school's e-wallet to:
- View transaction history
- Check current balance
- Withdraw funds to your bank account or mobile money
KYC Verification
Security Requirement
All schools must complete KYC verification before being approved and visible on the platform. This ensures legitimacy and protects users from scams.
Required Documents
Personal Identification
National ID, Passport, or Driving License with expiry date
Business Registration
Business registration certificate with registration number and date
Tax Information
Tax Identification Number (TIN) and tax registration document
School License
School operating license with license number and expiry date
Address Proof
Document proving school address (utility bill, lease agreement, etc.)
Verification Process
Payments & E-Wallet
Payment Integration
We use Onepay for secure payment processing. Features include:
- Support for mobile money (M-Pesa, Tigo Pesa, Airtel Money)
- Bank transfer options
- Instant payment confirmation
- Automatic transaction fee calculation (5% per transaction)
- Secure payment references and tracking
E-Wallet System
Each user has an e-wallet for managing funds:
Top Up Your Wallet
Add funds to your wallet using Onepay. Funds are available immediately after successful payment.
Withdraw Funds
Withdraw funds to your preferred mobile money or bank account anytime. Withdrawal requests are processed within 1-3 business days.
Transaction History
View all your transactions with details including date, amount, fee, and status.
Transaction Fees
Note: Onepay deducts a 5% transaction fee on all payments. This fee is automatically calculated and deducted from the payment amount. The net amount is credited to your wallet.
Applications & Transfers
Application Process
The application process is designed to be simple and transparent:
Required Information
Student Details
- • Full name
- • Date of birth
- • Gender
- • Phone number
- • Email address
Academic Information
- • Previous school (for transfers)
- • Level applying for
- • Academic year
- • Previous grades/records
Parent/Guardian Details
- • Full name
- • Phone number
- • Email address
- • Relationship to student
Additional Information
- • Home address
- • Special requirements
- • Additional notes
Frequently Asked Questions
Q: How long does KYC verification take?
A: KYC verification typically takes 3-5 business days. You will receive email notifications at each stage of the process.
Q: What payment methods are accepted?
A: We accept M-Pesa, Tigo Pesa, Airtel Money, and bank transfers through our Onepay integration.
Q: Can I edit my application after submission?
A: Applications cannot be edited after submission. However, you can contact the school directly if you need to make changes.
Q: How do I withdraw funds from my wallet?
A: Go to your wallet dashboard, click "Withdraw", select your preferred withdrawal method, and enter the details. Withdrawals are processed within 1-3 business days.
Q: What happens if my payment fails?
A: If a payment fails, you can retry the payment. Your application will remain in "Pending Payment" status until successful payment is received.
Q: Is my personal information secure?
A: Yes, we use industry-standard encryption and security measures to protect your data. KYC documents are stored securely and only accessible to authorized personnel.
Q: Can I apply to multiple schools?
A: Yes, you can submit applications to multiple schools. Each application requires separate payment of the respective school's application fee.
Support
Contact Us
If you need assistance, our support team is available to help:
support@schoolsexpo.co.tz
Phone
+255 XXX XXX XXX
+255 XXX XXX XXX
Working Hours
Mon-Fri: 8AM - 5PM
Report an Issue
To report a bug, security issue, or suggest improvements, please email our technical team at tech@schoolsexpo.co.tz
Feedback
We value your feedback! Help us improve the platform by sharing your experience and suggestions.